Hello Service Unit Cookie Manager,
Troops and girls will be getting their Initial Orders beginning this week! This means customer deliveries and booth sales are just around the corner.
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Important Dates
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February 15—Mega Drop (North)
February 17—Mega Drop (South)
February 21-23—National Girl Scout Cookie Weekend
February 21—Booth sales begin
February 21—Cupboards open
March 11-16—Inventory exchange
March 13—Cookie Q&A
March 16—Girl Scout Cookie Program ends
March 23—Main and Troop Recognition Orders due
May 25—Last day to report reward discrepancies to GSHCC
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Cookie Drops
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Our Cookie Drops are beginning soon! If your service unit hosts a Mini Drop, ensure troops have all the information for your event. Remember to use the Dot Sheet report in Smart Cookies to print Dot Sheets for your event. Please refer to the Mini Drop Planning Checklist for assistance.
GSHCC’s Mega Drops are rain or shine! Please note the following event times: the northern Mega Drop will end promptly at 1 pm, and the southern Mega Drop will end promptly at 10:30 am. No cookies will be distributed after these times. Troops should verify their troop reservation before the event. GSHCC will provide the inventory sheets for Mega Drop, so troops do not need to print their Dot Sheets. Event volunteers who are also picking up cookies will be relieved of their volunteer duties 15 minutes before the event ends to allow time to pick up their inventory.
Troops attending the Mega Drop should review our website for additional event details. Troops picking up 350+ cases from a Mega Drop will qualify for the VIP area and will receive an email with a map and instructions.
Please remind troops that all inventory discrepancies (damages, overages, and shortages) must be resolved by contacting GSHCC Customer Care within 24 hours of their Cookie Drop event. Troops must print out their confirmation email and bring it to a local Cupboard to resolve within one week of Cupboard opening day.
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Cookie Packaging Change Reminders and Updates
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As a reminder, Caramel DeLites and Peanut Butter Patties will continue to be packaged in soft pack/film packaging. Adventurefuls are also transitioning to this packaging type. Last season, we saw some Peanut Butter Patties cases sealed with ABC tape to reinforce the top and bottom flaps. This will continue in the 2025 cookie season.
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Booths and Alternative to Booths
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Remember that Lemonade Stands can only be hosted on residential property. All booths hosted on commercial and public property must be entered and approved in Smart Cookies. All booths hosted on commercial and/or public property must be entered and approved in Smart Cookies as Troop Secured Booths. Girls will use their own inventory, not troop inventory, they can take payment through their account instead of troop site.
Booth Sale Guidelines
Booth Sale Worksheet
Smart Booth Divider
Girls can accept contactless credit card payments through the Digital Cookie app using a mobile device when selling at booths or during an individual sale. These payments are credited directly to the Troop Cookie Program account. Girls will select their troop from the drop-down menu. For further assistance about mobile payments, please refer to the Mobile App for Cookie Booths for Caregivers and Girl Scouts.
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NEW! National Wendy’s Booth Partnership
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Wendy’s has pre-approved over 4,200 locations to host cookie booths. This makes them GSUSA’s largest booth partner offering! Wendy’s is planning their own release to promote both their Thin Mints™ Frosty© and the booth partnership. Which means more press and more possibilities for new cookie orders. If your service unit has a pre-approved Wendy’s location, our service unit cookie team was sent an email on January 31 with the location address and contact information along with an email template to confirm the location. As this email is a courtesy you do not need to wait for additional approvals/responses. Enter the location into Smart Cookies then share this news with your troop volunteers and parents as soon as possible! Encourage them to sign up for Wendy’s cookie booths. Please note that troops should not promote the new Frosty.
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Cookie Share
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Cookie Share is a virtual donation—packages should not be kept on hand. GSHCC manages all Cookie Share donations and ensures they go to the appropriate recipients. Please remind your troops that the Cookie Share program is all about donating virtually, and there’s no need to hold physical inventory for these donations.
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Rewards
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Early Reward clear crossbody bags are being sent to service unit cookie teams. Remember to work with your troops for information about distribution. Cookie Reward Experience information is available at www.girlscoutshcc.org/rewards.
Reward Highlights
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360+ packages—Girls earn a GSHCC Branded T-Shirt with the cute panda mascot and a Cookies 2025 Super Patch.
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750+ packages—Girls will have the option to choose a 2025 Camp Menzies voucher or a Cricut Bundle.
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The 2025 camp voucher is for up to five days for one girl or a 2025 family camp session for one girl and one required adult chaperone.
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The Cricut Bundle is a great starter kit and is ideal for crafters of all skill levels, offering a variety of Cricut materials to explore different crafting styles.
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Financials
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Troops who did not clear the Pre-Authorization charge and those that have not submitted valid ACH information have been contacted by GSHCC. These troops will not be able to place Planned Orders.
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Cookie Cupboard
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Our Cookie Cupboard will begin opening Friday, February 21. Planned Order deadlines are Sundays at midnight. Planned Orders are highly encouraged as not all Cupboards accept Unplanned Orders. These orders get priority and help GSHCC with inventory planning. Cupboards can only distribute full cases, so we encourage service units to help troops coordinate troop to troop (T2T) transfers for those looking for individual packages. In the month of February, both GSHCC Cupboards will only be open for Planned Orders. As a reminder, not all Cupboards will accept Unplanned Orders.
Caramel Chocolate Chip cookies can be found in limited quantities at local Cookie Cupboards. They can be ordered through Planned Orders but inventory may not be guaranteed as we cannot restock this variety in our Cookie Cupboards.
Inventory Exchange is a new option for troops that are eligible to place planned orders from cupboards. Troops can exchange full, unopened cases of cookies for other varieties at the discretion of the cupboard manager. Planned Orders will continue to have priority for available inventory, and the varieties available for exchange will vary by Cupboard. The inventory brought in for exchanges must be in sellable condition. This option will be available at select Cupboards from March 11-16.
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Looking for more help or resources?
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Join GSHCC for our monthly Cookie Q&A sessions, also additional program information can be found at www.girlscoutshcc.org/resources and in Rallyhood. Please contact GSHCC Customer Care should you have additional questions: email customercare@girlscoutshcc.org or use the chat option on our website.
When contacting Digital Cookie or GSHCC Customer Care, please be sure to include your troop number, the girl or customer name, and the order number (if applicable). It’s also helpful to provide any relevant screenshots or additional information. For Digital Cookie inquiries, make sure to include the browser and device type you’re using as well.
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—GSHCC Product Program Team
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