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Girl Scouts Heart of Central California
Cookie Program: Jan 12-March 17, 2024
The Initial Order period is officially over. As troops prepare for their Initial Order pick-up and booths, please share important program deadlines and resources with troops in your area. Just a reminder, GSHCC is not able to make edits to Initial Orders or Early Recognition Orders after the posted deadlines.
Important Dates
January 28-February 7—Booth Round 2
February 1—Pre-Authorization Charge
February 16-18—National Girl Scout Cookie Weekend
February 17—Mega Drop (North)
February 19—Mega Drop (South)
February 23—Booth Sales begin
February 23—Cupboards open
March 7—ACH Withdrawal #1
March 17—Girl Scout Cookie Program ends
March 20—Main and Troop Recognition Orders due from troop
March 21
—ACH Withdrawal #2
March 24
—Main and Troop Recognition Orders due from SUs
March 28
—ACH Withdrawal #3 (Final)

Wednesdays @ 6-7 pm—Q&A sessions (check Rallyhood for full schedule as dates may change)
Cookie Drops
Service units hosting a Mini Drop were contacted by the delivery agents. The troop scheduler will be used for both GSHCC Mega Drops. Troops will see available appointment times when entering their Initial Order. If your service unit attends Mega Drop, your service unit is required to have at least ten volunteers at the event, register for a role at Mega Drop. Troops with over 600 cases qualify for home delivery, GSHCC will contact troops directly with more information.

Should troops experience inventory discrepancies at their Cookie Drop, they must contact customer care within 24 hours and resolve them within one week of Cupboard opening day. Troops who do not meet these deadlines are responsible for all of their inventory discrepancies.
Pink SUV towing cookies
Mega Drop Cupboard
We encourage troops to continue taking orders after submitting their Initial Order. If a troop needs more inventory than what was placed in your Initial Order and attends Mega Drop, they can order additional inventory. Troops attending Mega Drop can place a Mega Drop Planned Order and will be able to receive this inventory with their Initial Order. Troops who place a Mega Drop Planned Order will have both orders combined on their “Dot Sheet.” They will attend the event at the scheduled time shown on their Initial Order, not the Planned Order time.
Axolotl with Booth Sale Sign
Booths and Alternatives to Booths
Please remind troops to review all Booth Guidelines before attending their booth sales. If troops submitted Troop Secured Booths, they are not able to attend the booth until GSHCC has reviewed and approved the site.
Axolotl with Lemonade Stand Sign
Girl Delivery
Girls can continue to accept Girl Delivery orders through the end of the cookie program. Cookie managers will need to transfer any additional packages using Transfer Orders just as they have in previous years, even if orders are pre-paid. Girls engaging in online sales should ensure they follow all online selling guidelines.
Rewards
Early Recognition Orders were due by January 29, even if your troop opts for the Older Girl Proceeds Plan. Service units have until today, January 30 to create recognition orders for troops that missed the deadline. Every girl with an Initial Order of 195+ packages submitted by the deadline will earn a color-changing camp light.

Just-in-Time Trainings:
Service Unit Initial Orders
Service Unit Early Recognition Orders
Smart Cookies and Digital Cookie
As we shared previously, we were informed of an error regarding the gluten-free cookie and Initial Ordering. If gluten-free packages are mistakenly entered, ABC will remove them on their side and this could potentially affect girl rewards. Gluten-free cookies that were pre-ordered in October 2023 will be honored at the troop level.

As a reminder, Girl Scouts can post their cookie links online with the exception of resale pages, including but not limited to Facebook Marketplace, eBay, NextDoor for Sale, and Craigslist. For additional clarity, links cannot be posted on pages where selling is the primary focus. View the Digital Marketing Tips for Cookie Entrepreneurs and Girl Scout Internet Safety Pledge for helpful information.
Smart Cookies Logo
Financials
An ACH pre-authorization will be processed on Thursday, February 1. This will be a one-cent deposit into troop accounts. Troops who do not have a cleared pre-authorization will be contacted by GSHCC and will not be able to pick up cookies until it has been resolved.
Cookie Cupboard
Our Cookie Cupboard will begin opening on February 23. Hours depend on Cupboard Managers. Please remind troops that Planned Order deadlines are Sundays at midnight, and we recommend pick-ups for Friday or later to allow time for cookie delivery. Not all Cupboards will accept Unplanned Orders.

Remember to thank your local volunteer-run Cupboards!
Resources
There are many great resources available to you and your troops.

Cookie Resources Page—Forms, Guides, Just-in-Time Trainings and more
Tools for Success—Door hangers, pitch cards, Safety Tips and more
ABC YouTube—Smart Cookies video tutorials
ABC Flickr—themed images
Smart Cookies Tech Support—800.853.3730 or ABCSmartCookieTech@hearthsidefoods.com
GSHCC Customer Care—customercare@girlscoutshcc.org
Thank you for your help this cookie season!

The GSHCC Product Program Team
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