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The Initial Order period is officially over. As troops prepare for their Initial Order pick-up and booths, please share important program deadlines and resources with troops in your area.
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Important Dates
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January 26-February 5—Booth Round 2
January 30—Pre-Authorization Charge
February 1—Troop Links active
February 6—Booth Round 3 starts
February 6—Cookie Q&A
February 15—Mega Drop (North)
February 17—Mega Drop (South)
February 21-23—National Girl Scout Cookie Weekend
February 21—Booth sales begin
February 21—Cupboards open
March 11-16—Inventory exchange
March 13—Cookie Q&A
March 16—Girl Scout Cookie Program ends
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Cookie Drops
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The troop scheduler will be used for both GSHCC Mega Drops. Troops will see available appointment times when entering their Initial Order. If your service unit attends a Mega Drop, it is required to have at least ten volunteers at the event; register for a role at Mega Drop. Service units hosting a Mini Drop were contacted by the delivery agents.
Should troops experience inventory discrepancies at their Cookie Drop, they must contact customer care within 24 hours and resolve them within one week of Cupboard opening day. Troops who do not meet these deadlines are responsible for all of their inventory discrepancies.
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Mega Drop Cupboard
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We encourage troops to continue taking orders after submitting their Initial Order. If a troop needs more inventory than what was placed in your Initial Order and attends Mega Drop, they can order additional inventory. Troops attending Mega Drop can place a Mega Drop Planned Order and will be able to receive this inventory with their Initial Order. Troops who place a Mega Drop Planned Order will have both orders combined on their “Dot Sheet.” They will attend the event at the scheduled time shown on their Initial Order, not the Planned Order time.
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Booths and Alternative to Booths
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Please remind troops to review all Booth Guidelines before attending their booth sales. If troops submitted Troop Secured Booths, they would not be able to attend the booth until GSHCC has reviewed and approved the site.
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Girl Delivery
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Girls can continue to accept Girl Delivery orders through the end of the cookie program. Cookie managers will need to transfer any additional packages using Transfer Orders just as they have in previous years, even if orders are pre-paid.
Girls engaging in online sales should ensure they follow all online selling guidelines. Girl Scouts can post their cookie links online except for resale pages, including but not limited to Facebook Marketplace, eBay, NextDoor for Sale, and Craigslist. For additional clarity, links cannot be posted on pages where selling is the primary focus.
Digital Marketing Tips for Cookie Entrepreneurs
Girl Scout Internet Safety Pledge
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Financials
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An ACH pre-authorization will be processed on Thursday, January 30. This will be a one-cent deposit into troop accounts. Troops who do not have a clear pre-authorization will be contacted by GSHCC and will not be able to pick up cookies until it has been resolved.
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Cookie Cupboard
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Our Cookie Cupboards will begin opening on February 21. Hours depend on Cupboard Managers. The roster can be found on Rallyhood and will be emailed directly to SUCMs at a later date. Also, remind troops that Planned Orders deadlines are Sundays at midnight, and we recommend pick-ups for Friday or later to allow time for cookie delivery. Please note: not all Cupboards will accept Unplanned Orders and that only cupboards listed in the pilot will be able to accept exchanges.
Remember to thank your local volunteer-run Cupboards!
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Looking for more help or resources?
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Join GSHCC for our monthly Cookie Q&A sessions, also additional program information can be found at www.girlscoutshcc.org/resources and in Rallyhood. Please contact GSHCC Customer Care should you have additional questions: email customercare@girlscoutshcc.org or use the chat option on our website.
When contacting Digital Cookie or GSHCC Customer Care, please be sure to include your troop number, the girl or customer name, and the order number (if applicable). It’s also helpful to provide any relevant screenshots or additional information. For Digital Cookie inquiries, make sure to include the browser and device type you’re using as well.
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Thank you for helping us kick off this cookie season!
GSHCC Product Program Team
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