‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  AB506 | Girl Scouts Heart of Central California
AB506 | Girl Scouts Heart of Central California View in Browser
Girl Scouts Heart of Central California
We apologize for the inconvenience. Please note the corrected phone and email for Customer Care should you have any questions. Ph: 800.322.4475; E: customercare@girlscoutshcc.org.

Dear Girl Scout Troop Leader,

As a dedicated Girl Scout volunteer, we know you understand the importance of keeping girls safe. Last year bill (AB 506) was passed by the State of California, adding all Youth Service Organizations to the list of organizations whose volunteers and staff must complete training in child abuse and neglect reporting, become mandated reporters, and undergo Live Scan background checks.

All Troop Leaders and Troop Support Volunteers (Troop helpers, First Aiders, Troop Fall and Cookie Managers, Activity Drivers, and Troop Treasures) must complete the mandated reporter training in gsLearn and have Live Scan electronic fingerprints by May 1, 2023. If you have already completed Live Scan electronic fingerprint for another organization, you will still need to complete Live Scan electronic fingerprints for GSHCC.

Please use this link: www.ApplicantServices.com/GSHCCA to find locations near you to complete your Live Scan electronic fingerprints.

We are working with Service Unit Teams to set up dates and times to come out to offer Mobile Live Scans at your local unit leader meeting. Dates and locations will be posted soon on Troop Leader and Service Unit Rallyhood Rallies.

We recognize that you contribute many hours to serving our girls each month and appreciate your assistance in completing these new California law requirements. Our commitment is to provide as much support as possible to ensure our volunteers are not severely impacted by time/travel issues.
Who is an AB506 Volunteer in GSHCC? AB506 applies to volunteers who volunteer directly with youth for specific hours each month or year ("AB506 Volunteers"). As you know, we do not keep track of volunteer hours, so we need to know how many hours each of our thousands of volunteers invests. Treating all volunteer positions as AB506 Volunteers will be simplest without regard to monthly or annual hours contributed.
New Training and Background Check requirements for all volunteers:
  • AB506 Training. AB506 requires child abuse and neglect mandatory reporting training for staff and volunteers. Mandated Reporter training is a 2-hour self-paced online course that can be accessed through gsLearn. We understand that you may have completed this training for work or other volunteer services, and we will honor that training if it meets the AB506 requirements. In such cases, we will request verification of the completed training by uploading your certificate in gsLearn under the mandated reporter training.
  • Background screening. We are transitioning our background checks from Sterling to Live Scans. Live Scan background screening processes include fingerprinting for AB506 Volunteers. GSHCC will pay for our current volunteers and establish financial assistance for Live Scans in the future. We want to ensure that the fingerprinting cost is NEVER a barrier for any volunteer.
What happens when Troop Leaders miss deadlines?
  • Troop moved to transition troop status, and an email was sent to all registered troop leaders in the troop, stating why the troop moved to transition and who needed to complete what, and the date it needed to be completed (30 days).
  • After 30 days leaders are still not compliant, then communication is sent to all members of the troop stating troop is in transition and in danger of disbanding; try to get the leader role filled (if a new person takes the lead role then a new troop leader process followed).
  • After communication is sent to all members of the troop, troop members have 30 days to have leader roles filled (or communicate with us the plan).
  • After 30 days, if no leaders complete the requirement, then the troop is disbanded, and the task is sent to placement to help find girls’ new troops or Juliette.
  • If 1 leader meets the requirement, the troop stays in transition until a new leader is identified then the new leader onboarding process starts.
What happens when Troop Support Volunteers miss deadlines?
  • If a volunteer misses the deadline for either requirement, they will be sent an email notifying them that they are suspended (removed) from the role until all requirements are met.
  • All registered Troop Leaders are notified of the suspension.
Capital Live Scan Quick Reference Guide for Portal Applications
Mandated Reporter Training Course Information
  • This course is located in gsLearn. Log into your myGs account. Then select gsLearn from the left side navigation panel.
Left side gsLearn image
  • If you do not see the course listed on your dashboard, click “Content” on the left-hand side and then search for 634 Mandated Reporter Training.
    Please Note: When you log into gsLearn for the first time, there may be a delay for all the courses to load; if you do not see this course on your dashboard, log out of the system and wait 30 minutes to an hour before trying again.
Left side Content Library image
  • Use the information and link listed in the first module of the course to navigate to the California Child Abuse Mandated Reporter Training Project Website.
  • Create an account and complete the two hour training for volunteers.
Mandated Reporter Volunteers selection
  • At the conclusion of the course, download your completion certificate.
gsLearn upload certificate selection image
  • Return to the 634 Mandated Reporter Training course in gsLearn to upload your certificate.
  • A staff member will review your certificate and mark the course complete within 10 business days.
  • Training will need to be completed every two years.
Please Note: If you have completed child abuse and neglect training for work or other volunteer services within the last two years that meet the state’s AB 506 requirements, you need to upload proof of completion that includes the date that the course was completed to the gsLearn course module for review and marking.

If you have any questions or concerns, don't hesitate to get in touch with Customer Care at 800.322.4475 or customercare@girlscoutshcc.org.

Thank you for all you do to ensure a safe community where we build girls of courage, confidence and character!
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